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Market Coordinator (San Francisco, CA, US, 94111)

Job Summary

In support of market office, agents and coordinators, processes contracts, state licensing issues and tracking for career, broker, and group

Principal Duties and Responsibilities

Processes change in status request; submit and track 30 day change of status request, promotion and demotion paperwork, and maintains personal records and files; updates racking and distribution lists to include email and sate website

Compile new agent welcome letter and packets and distributes to agent and DSC; provide assistance with training registrations, lodging, meals and incentive items

Assist with creating and distributing team birthday cards, flowers and all public goodwill

Assist with updating state website training documents, and provide support with state meetings

Gathers information regarding personnel ethics complaints from policyholders and provides to HQ for tracking and follow up

Distributes mail, faxes and other communications; maintains inventory levels of office supplies and initiates purchase orders as necessary; reconciles invoices

Provides support to Sr. Market Coordinator preparing routine daily, weekly, and monthly reports, and award tracking; provides assistance with sales school and contest

Assist with planning and arrangement of conferences, meetings, rallies, and events

Performs other related duties as assigned

Education & Experience

High School Diploma or Equivalent, and two years of related work experience, or an equivalent combination of education and experience

Bachelor’s Degree (Preferred)

Job Knowledge & Skills

Intermediate to Advanced: Microsoft Word, Excel, PowerPoint

Organizational Competencies

Acting with Integrity, Communicating Effectively, Pursuing Self-Development, Serving Customers, Supporting Change, Supporting Organizational Goals, Working with Diverse Populations

Dir, Producer Info Security (Atlanta, GA, US, 30339)

Dir, Producer Info Security

Job Summary

• Provides leadership, strategy and direction on the changing state and federal regulatory environments as it pertains to the information security management of the Aflac field force including agents, brokers, producers, etc.

• Influences industry direction on topics that impact information security practices for the field force and small businesses.

• Collaborates with business partners, Federal and State Relations, Legal, Compliance, Privacy and HR to ensure Aflac remains effectively positioned in its strategy to protect the field force.

• Must collaborate extensively with field force organization including Territory Vice Presidents and Market Directors to ensure awareness of the risks, regulatory environment and required security protocol.

Provides regulatory and compliance security related expertise and direction to the Information Security Services initiative.

• The director will develop and obtain approval for security policies, standards, and procedures, specific to the field force ensuring the confidentiality, integrity, and availability of Aflac information.

Works collaboratively with the Field Force and Sales organization to ensure a balanced approach to secure the Aflac field force

Principal Duties & Responsibilities

• Responsible to establish an Aflac field force information security program that leads to understanding the needs of the field force balanced with the dynamic regulatory environment at both the state and federal level.

• Identify and analyzes key regulatory or legislative security trends and advises management; formulates positions on policy and regulatory initiatives around information security as it relates to the field force or small business

• Understands and influences drafted legislation in partnership with Federal and State Relations Divisions

• Responsible to be a leader representing Aflac in the development of NAIC (National Association of Insurance Commissioners) standards and best practices related to information securityCreated By: Payfactors Admin February 12, 2021 Version: 14

• Supports the efforts of the Chief Information Security Officer’s role as a member of industry groups such as Board member of the NTSC (National Technology Security Coalition), involvement in the cyber insurance working group, etc.

• Interfaces with peers and leaders of the business units to further the corporate security vision and solicit their involvement in achieving higher levels of compliance and security effectiveness through information sharing and co-operation.

• Participates in industry associations such as The Life Insurance Council of New York (LICONY), America’s Health Insurance Plans (AHIP), and the American Council of Life Insurers to understand and influence industry trends as they relate to information security requirements.

• Makes risk-based decision on a daily basis that has the potential to impact Aflac’s ability to operate and communicate

• Performs other duties as required

Director - Education & Experience

Qualification Level Education Degree Specification Minimum Required Bachelor's Degree Computer Science, Management Information Systems or a related field Preferred Certification Certified Information Systems Security Professional (CISSP) designation Or an equivalent combination of education and experience.

Qualification Level Experience Minimum Required 10 years of professional job related work experience, 5 years management experience Minimum Required Five or more years experience in a leadership capacity

Job Knowledge & Skills

• Demonstrated ability to launch and deliver IT projects on time and within budget

• Trustworthy with high standards of personal integrity with a clear understanding of the challenges of information security

• Excellent analytical and problem-solving abilities to identify and fix security risks

Organizational Competencies

• Acting with Integrity - Clearly states goals and beliefs; lets people know his/her true intentions; does what he she said they would do; follows through on commitments

• Communicating Effectively - Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener

• Pursuing Self-Development - Demonstrates ambition and desire to move forward in his/her career; engages others in discussions about career development; seeks feedback on ways to increase his/her performance; takes advantage of opportunities to build new skills and capabilities

• Serving Customers - Builds strong relationships with customers; stays aware of customer needs, concerns and satisfaction; responds promptly to customer questions and requests; effectively manages customer expectations

• Supporting Change - Enthusiastically participates in new change initiatives and programs; focuses on reasons why changes will work and how they will be beneficial

• Supporting Organizational Goals - Actively supports organizational goals and values; demonstrates enthusiasm toward the company's goals and mission; aligns actions around organizational goals

• Working with Diverse Populations - Shows respect for the beliefs and traditions of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds

Director Competencies

• Acting as a Champion for Change - Challenges the status quo; encourages people to question existing methods, practices, and assumptions; supports people in their efforts to try new things

• Developing Talent - Invests time and resources into building the capabilities of team members; helps people define career goals and establish development plans to achieve them; gives people constructive, developmental feedback and advice

• Managing Performance - Clearly defines and communicates roles and responsibilities; holds people accountable for accomplishing objectives; recognizes and rewards people who achieve results and deliver on performance expectations; provides effective feedback on performance

• Navigating Organizations - Understands how work gets done in organizations; builds networks that allow him/her to efficiently drive projects through the organizational structure; maximizes productivity while staying within constraints of formal organizational policies and rules

• Setting Objectives - Breaks down broad strategies and goals into clearly defined, measurable objectives and activities; works with others to determine appropriate goals

CCorp Print System Admin (Columbus, GA, US, 31906)

Job Summary

Maintains and is primary subject matter expert on multiple workflows within the Print, Mail, and Check Matching stream; monitors and supports mail workflow systems / processes to include the refund check matching process and makes suggested system changes to resolve the issues

Principal Duties and Responsibilities

Develops and maintain scripts programing / coding on our Print and Mail servers.

Oversees SYST / DEV / Production Environments elevations (to include validations of implementation).

Maintains data files and monitors/resolves issues involving all check matching, print and mail applications

First level of support for all systems and process listed above (determine if it is an Aflac issue or Vendor issue); Liaison between Print and Mail Services and IT, Business Units and/or Business Partners.

Confers with users to analyze and define functional user requirements, to evaluate input and output requirements and formats, and to study system requirements, operational practices, procedures, and problems; recommends system improvements.

Maintain User logons and passwords for Nearstar DataServer, Nearstar ATOM/Check Matching Module, Pitney Bowes IPPM and Xerox Printers.

Install and Support Nearstar DataServer User Interfaces located at ASC/W, Communicorp, IT-EOS and Quality Assurance Department (SYST Only)

Develop and maintain all VDE scripts utilized on the Pitney Bowes PIOE Server

Submit and track all SCR, IRs and IT workorders for Print and Mail Services

Maintain all Metacode resource files located on DataServer; coordinates with IT-EOS on any jobchanges they make that impact resource files; coordinate with IT on all system changes that impact Print and Mail

IT - DR validator for Print and Mail Services for Nearstar DataServer; load license keys on Server and User Interface; validates the system is fully recovered and is functioning at full capacity; download Print files from DR test site and upload to DR print vendor (Spring DR test only)

Maintain several excel spreadsheets utilized for Print Impression volume reporting.

Validate all monthly Server Patch elevations

Supports multiple Operating Systems and platforms in Print and Mail services from MS-DOS thru Windows 10.

Provides formal and/or on-the-spot pre-print customized job software functional user training; answers user questions about hardware and software and provides other hands-on assistance as needed; develops end-user training documents and performs periodic systems inventory audits; performs data analyses and root cause analyses; provides timely, accurate, and actionable information in support of the division’s goals and initiatives.

Confers with functional units to identify information needs, to collect, analyze, and summarize information trends, and to develop automated reports; continually monitors the division’s information needs to modify existing systems to meet changing requirements and improve efficiencies.

Performs other duties as required.

Education & Experience

Bachelor's Degree computer science or a related field, four to six years of work experience or an equivalent combination of education and experience.

Job Knowledge & Skills

An understanding of business operation and requirement processes

An understanding of business software development methodologies

Java programing and script coding

An understanding of business fundamentals; practical experience in a number of warehouse-related functional areas Working knowledge of the basic hardware and software products; problem-solving/troubleshooting skills

Ability to identify, analyze, and resolve business issues through solution-oriented projects; ability to effectively organize and coordinate daily tasks and projects to meet goals and deadlines

Ability to effectively interact with internal and external customers, and to conduct training sessions and develop effective communications using excellent presentation, oral, written, and interpersonal skills

Ability to achieve results through team efforts; willingness to challenge established practices and draw relevant conclusions; ability to persuade, market, and sell new ideas; and ability to lead diverse work groups/teams

Ability to work in a high-pressure or changing environment, ability to exercise good judgment to resolve problems in the absence of formal guidelines and procedures

Organizational Competencies

Acting with Integrity, Communicating Effectively, Pursuing Self-Development, Serving Customers, Supporting Change, Supporting Organizational Goals, Working with Diverse Populations

CCorp Application Developer (Remote, US)

Job Summary

Develop, maintains, and integrates application software, related project management activity, and production support; works closely with internal and external clients, business analysts, and team members to understand business requirements; Develops and integrates application software, including unit testing and implementation efforts; continues to maintain and support software implementation.

Responsibilities (Principal Duties and Responsibilities)

Works on multiple projects at a time as a member of each project team

Works on small and large, moderately complex projects that require increased skill in multiple technical environments and disciplines that include application analysis, design, development integration

Develops, tests and implements application modules from multiple systems the team has developed or modified ensuring application meets the needs of the client and business

Provides ongoing maintenance and production support of current projects and systems

Handles production support within area of expertise and support issues referred by managers

Makes moderate to complex modifications to existing software applications to meet the needs of the client and business

Responsible for web development for both internal and external clients; knowledge base development and maintenance

Creates web applications to meet the needs of client and business

Responsible for webserver and provides ongoing maintenance and production support

Integrates current and future software applications

Works with internal and external clients to develop automated work flows

IT implementation & support of Business Intelligence (BI), Analytics and Reporting applications tools

Build and support ETL (Extract, Transformation & Load) from varied data sources to a Data Warehouse

IT Lead as part of the Communicorp BI Governance Team

Support for Avanti Slingshot (MIS) & Dynamics GP (Finance) application systems

Performs other related duties as required

Qualifications (Education & Experience and Job Knowledge & Skills)

Education & Experience

Bachelor's Degree in Computer Science, Information Systems or programming, three to five years of experience, experience and understanding of multiple programming languages and application programs as listed below or an equivalent combination of education and experience

Job Knowledge & Skills

Basic to Intermediate knowledge and experience with .NET Framework, .NET/C#, Javascript, C++, ASP.net, and VB.NET programming languages

Basic to Intermediate knowledge and experience with HTML5 and XML

Basic to Intermediate knowledge of Business Intelligence (BI) tools, Data Warehouse setup, BI and Analytics reporting tools

Basic to Intermediate knowledge and experience with Microsoft SQL Server, and Microsoft SQL Server Integration Services (SSIS) experience

Proficiency in the Software Development Life Cycle methodologies

Basic to Intermediate knowledge and experience of SQL and relational database systems

Knowledge of BI360 Suite and Microsoft Power BI Tools a plus

Microsoft Office (Intermediate knowledge and experience with MS Excel), Adobe Suite

Project management skills

Organizational Competencies

Acting with Integrity, Communicating Effectively, Pursuing Self-Development, Serving Customers, Supporting Change, Supporting Organizational Goals, Working with Diverse Populations

Local Account Executive (Remote, US)

Job Summary

Drives growth in the existing book of business through client-facing re-enrollment, up-sell/cross-sell activity and facilitates resolution of escalated service issues for key brokers and accounts.

Principal Duties & Responsibilities

Responsible for contributing to sales growth goals through strong relationships with existing clients, and working collaboratively to develop solutions that improve enrollment growth opportunity.

In partnership with other market/sector sales professionals, proactively manages pre-renewal communications with the goal of enhancing re-enrollment effectiveness to drive persistence and profitability.

Responsible for recognizing cross sell and up-sell opportunities for new business and obtaining growth on the assigned block of business.

Attends/co-facilitates on-site, stewardship meetings to influence the renewal process; participates in finalist presentations and may offer pre-sale support.

Understands and leverages Aflac’s enrollment capabilities, services, and tools.

Develops and communicates ongoing enrollment strategy with both internal/external partners.

Works with career associates, brokers and clients to gather enrollment requirements, e.g., enrollment dates, number of employees, benefit participation rules, plans to be offered, type of systems currently used, SLA’s, enrollment type and key milestone dates.

Partners with sales representatives, provides thorough customer updates, broker feedback, and other pertinent action items that contribute to improved sales effectiveness.

Develops and maintains strong, positive, professional relationships across internal business units, to address and resolve service concerns identified internally or by the client.

Demonstrates a focus on issue resolution and elevates issues as appropriate.

Analyzes, monitors, and executes change requests for accounts throughout the implementation phase; ensures that defined service level agreements are met; uses forward thinking to make recommendations to ensure enrollment and service solutions are in place to meet the account’s needs and expectations.

Education & Experience

Bachelor’s Degree in Marketing, Management, Business Administration, four to six years of job related experience, or an equivalent combination of education and experience.

Understanding of Aflac/Aflac Group products and services affiliated systems, and applicable operational policies and procedures

Job Knowledge & Skills

• Proficient in broker and industry practices as pertains to product, enrollment techniques, and service needs of the client

• Experience in a service related area such as client services, sales support, coordinating activities associated with the processing of group enrollments (preferred)

• Excellent negotiation, presentation, public speaking, written & verbal communication skills

Organizational Competencies

Acting with Integrity, Communicating Effectively, Pursuing Self-Development, Serving Customers, Supporting Change, Supporting Organizational Goals, Working with Diverse Populations

Sr Application Developer (Remote, US)

Sr Application Developer

Job Summary

Develops, maintains, and integrates application software, related project management activity, and production support; works closely with internal and external clients, business analysts, and team members to understand business requirements; develops and integrates application software, including unit testing and implementation efforts; continues to maintain and support software after implementation

Principal Duties & Responsibilities

Works on multiple projects at a time as a member of each project team, often as a project leader

Works on enterprise-wide small and large complex projects that require the highest level of

expertise; participates on project teams, systems and data analysis, design, development, integration, and enhancement activities, as well as related maintenance and more complex production support

Defines and develops the project scope of multiple complex projects with assistance from the

project team and serves as the project point of contact when necessary

Provides technical leadership and mentoring to application development teams

Leads and/or participates in project-planning sessions with clients, business analysts, and team members to analyze development requirements, provide design recommendations for complex systems, and recommend methods and assignments

Tests and implements cross-functional systems, ensuring system meets the needs of client and business

Provides ongoing maintenance of software systems

Handles unresolved production support issues across multiple areas of expertise

Provides design recommendations, develops application and custom integration solutions, including major enhancements and interfaces; writes complex design specifications

Makes complex modifications to existing software applications and modules in accordance with high specifications and division standards; reviews effort to ensure compliance to application standards

Develops new cross-functional software systems using disciplined software development processes; makes recommendations toward the development of reusable routines or components, including object-oriented base class reuse

Translates business and technical requirements into cross-functional business application systems, providing custom integration solutions, including major system enhancements; collaborates in setting development guidelines

Prepares and presents status updates for various projects; serves as an individual contributor or technical lead

On-call duties required as needed

Performs other duties as required

Professional - Education & Experience

Bachelor's Degree in Computer Science, Information systems, programming, Five or more years of programming/systems analysis experience, experience and understanding of multiple programming languages, systems, as well as systems and data design and project management methodologies, experience in all phases of software development including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process based applications, Or an equivalent combination of education and experience.

Preferred Demonstrated experience in building and implementing model-driven, object-oriented enterprise-level business solutions and applications using Pega PRPC platform

Job Knowledge & Skills

Java/JVM & Scripting Technology Stack

Java
HTML
JavaScript
jQuery
Angular
SQL

Preferred Skills

Cucumber BDD
Sitecore

Organizational Competencies

Acting with, Communicating Effectively, Pursuing Self-Development, Serving Customers, Supporting Change, Supporting Organizational Goals

Technical Consultant (Columbus, GA, US, 31999)

Job Summary

Provides technical leadership as well as functioning as a point person for the division as it relates to application development, software systems engineering, systems administration and/or a tecture; provides the advanced technical expertise to ensure the quality of Aflac’s infrastructure, systems and software solutions are of the highest quality and meet the desired functional, operational and security requirements; develops, maintains, and integrates application software, related project management activity, and production support; develops optimal relationships with internal and external clients, business analysts, and team members to understand business requirements; develops and integrates application software, including unit testing and implementation efforts; continues to maintain and support software and key infrastructure after implementation

Principal Duties & Responsibilities

Leads and mentors technical and project team members at the business function level

Operates as a project leader on a limited number of projects and may work on other projects as a member of the team providing advanced technical expertise

Works on small, large complex and enterprise-wide projects that require the highest level of

expertise; participates on project teams, systems and data analysis, design, development, integration, and enhancement activities, as well as related maintenance and more complex production support

Leads the project team in analyzing the requirements and providing accurate and detailed estimates for the designing, building, testing and deployment phases of the project

Provides technical leadership and mentoring to various technical teams

Collaborates with Architects, Developers, Senior Infrastructure Technical staff and/or Software Systems Engineers to evaluate and recommend technology advancements and business solutions for assigned projects and/or applications

Supports the implementation and testing of cross-functional systems, ensuring system meets the needs of client and business; provides continuous support to internal and external clients who are experiencing problems with server hardware, operating systems, core infrastructure applications and related utilities, maintains mainframe operating systems or major subsystems, and associated software and hardware products; handles unresolved support issues across multiple areas of expertise

Proactively monitors projects and/or existing production applications and core infrastructure by looking for ways to improve the applications and its availability

Handles unresolved production support issues across multiple areas of expertise; analyzes the current architecture

Provides design recommendations, develops application and custom integration solutions, including major enhancements and interfaces; writes complex design specifications

Provides leadership to support ongoing maintenance of mainframe and/or client server applications or tools, depending upon previous involvement with projects

Facilitates and ensures on-time completion of performance, load, functional and other categories of testing and application vulnerability testing efforts and resolution of issues; develops new cross functional software systems using disciplined software development processes

Prepares and presents status updates for various projects as needed

Performs other duties as required

Professional - Education & Experience

Bachelor's Degree in Programming/Information Systems or Computer Science or related field, Six or more years of job related work experience such as programming/systems analysis/systems administration, Experience and understanding of multiple programming languages, systems, as well as systems and data design and project management methodologies, Or an equivalent combination of education and experience.

Job Knowledge & Skills

• Mainframe Computing

• Development Life Cycle for Software

• Development Methodology & Procedures

• UML (Unified Modeling Language

• Data Analysis

• Development Software Architecture

• Develop Design Specifications

• Adobe

• ASP.NET

• Assembler

• Java

• COBOL

• COBOL II

• COBOL IIDB2

• Business Process Management (BPM)

• Data Modeling

• JCL (Job Control Language)

• Visual Basic

• webMethods

• Command level CICS

• DB2

• Websphere

• Easytrieve

• InterTest/CICS

• InterTest/Batch

• File Master Plus

• Mainframe Utilities (Esp. Sort/Merge)

• SQL & Relational Databases

• Source Control

• Web Service Development

• Microsoft TFS

• IBM Mainframe Processing

• SSIS/ETL/Business Objects

• Distributed Platform Processing

• Lead Medium Projects (3-12 mths)

• Docker containerization

• Java

• JavaScript

• JSON

• Microservice style architecture

• RabbitMQ

• RAML

• Saxon

• Source Control

• Spring Framework

• UML

• XML

• XSL

• XSLT

Organizational Competencies

Acting with Integrity, Communicating Effectively, Pursuing Self-Development, Serving Customers, Supporting Change, Supporting Organizational Goals, Working with Diverse Populations

Technical Consultant (Remote, US)