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Compliance Analyst II

The Company:  Aflac Columbus
The Location: 

Columbus, GA, US, 31999 Columbia, SC, US, 29210

The Division:  Compliance
Job Id:  2941

Job Summary

Works closely with Legal, Government Relations, Internal Audit, and various other departments to assist in analyzing state and federal insurance requirements; compiles information necessary to prepare statutory department of insurance (DOI) filings and other forms required by the DOI in the states where the company does business; assists in the management and coordination of Market Conduct Examinations including the review of previous examination findings to assess current regulatory/market conduct exposures and review of corrective actions to ensure continued compliance


Principal Duties & Responsibilities 

  • Serves as a liaison between the Company and State Insurance Department and other regulatory entities; tracks, researches and responds to Department of Insurance complaints within established time frames; assists in the management and coordination of Market Conduct Examinations including the review of previous examination findings to assess current regulatory/market conduct exposures and review of corrective actions to ensure continued compliance; assists in the research and/or coordination of responses to regulatory inquiries ; forwards more complex initiatives to a more experienced compliance analyst for guidance and/or action 
  • Guided by more experienced analyst(s), operates with some limited latitude for independent action or decision-making while recommending sound internal control practices, and consistent interpretation and implementation of compliance policies and standards across the organization; on an ongoing basis, monitors compliance of business units to established regulatory guidelines, procedures, and policies; conducts continuous improvement audits to ensure that corrective actions are followed; drives an ongoing awareness and understanding of and monitors adherence to all applicable regulatory requirements, policies, procedures, and compliance processes to ensure that the appropriate control environment is documented and tracked; provides input on various committees (product, claims review, business process, etc.) 
  • Performs research to collect relevant information and stay abreast of legislative changes in the industry; reviews insurance laws and regulations, and works with management to determine the impact to Aflac’s policies and services; coordinates the implementation of changes to processes and procedures based on new laws and regulations; acts as a liaison between the division and other departments within the company to ensure ongoing compliance with laws and regulations; communicates with state insurance departments to resolve issues, answer questions, and/or clarify interpretations of laws and regulations or potential changes in business practices; conducts random audits to ensure continued compliance 
  • Plans, organizes, arranges, conducts, completes, assists, and reports on audits examinations as necessary; reviews existing department processes and procedures; works closely with Training, Quality, and other departments to recommend changes or enhancements that streamline activities or enhance service turnaround times, productivity, and quality; facilitates effective and efficient use of corporate resources that enhance customer satisfaction, and ensures compliance with state and federal regulations 
  • Performs other tasks as required


Education & Experience Required

  • Minimum Required Bachelor's Degree management, business administration, health care management, or a related field
  • Minimum Required two years of related work experience working with the establishment of business processes/procedures derived from compliance, regulatory, and/or business policy issues


Education & Experience Preferred

  • Preferred HIAA designation


Job Knowledge & Skills 

  • Microsoft Word: Basic 
  • Microsoft Excel: Intermediate
  • Microsoft PowerPoint: Basic 
  • Microsoft Access 
  • Visio/Provision 
  • Knowledge of Insurance and NAIC Model Laws and Regulations 
  • Knowledge and understanding of Aflac’s policy language, products, benefits, limitations, functional area systems and procedures 
  • Excellent oral, written and interpersonal communications skills to effectively interact with management, and internal and external customers, and to establish effective working relationships with representatives from state and other regulatory agencies



  • Acting with Integrity 
  • Communicating Effectively 
  • Pursuing Self-Development 
  • Serving Customers 
  • Supporting Change 
  • Supporting Organizational Goals 
  • Working with Diverse Populations 


Working Conditions

The statements below describe the general nature and level of the work and are not an exhaustive list of all responsibilities, duties, and skills required.

Normal office environment (virtual or in-person)



≤ 10%


Career Progression Acknowledgement

Normal Career Progression - This is a normal career progression (NCP) position and incumbent may progress to the next level in the job family without further competition when there is an existing business need, qualifications identified in the job profile are met, advancement recommended by management, with human resources approval, and in accordance with company guidelines.

Nearest Major Market: Columbus GA