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Market Director

The Company:  Aflac Columbus
The Location: 

Detroit, MI, US, 48201

The Division:  Career Sales
Job Id:  1723


Job Summary

Manages the execution of short and long-term corporate strategies related to sales and recruiting for an assigned sales organization. Assists in the development of comprehensive integrated sales and recruiting programs to fulfill the long-term strategic plan of the organization and increases revenues and profits by initiating proactive programs that build sales, recruiting, and customer loyalty.


Principal Duties & Responsibilities

• Implements corporate policies and programs to achieve maximum sales and recruiting volume within assigned sales organization; tailors corporate strategies to fit local markets and develop growth plans


• Leverages Aflac Headquarters (HQ) resources to identify and address performance gaps within the assigned sales organization


 • Develops an annual operations budget for assigned sales organization and ensures that operations are managed within budgets authorized by HQ


• Complies with corporate policies and procedures; supervises and evaluates office staff to ensure compliance with corporate policies and procedures; directs the development of an organizational framework and provides the necessary leadership to ensure the ongoing availability of a qualified and motivated staff to meet current needs and planned future growth as authorized by HQ


 • Provides leadership and coaching to field sales hierarchy within assigned sales organization; serves as a communication liaison between the field, the territory office and HQ; recognizes and responds to issues; leads RSC selection and participates in DSC selection; develops RSC and DSC goals consistent with corporate objectives


• Promotes positive recruiting practices and supports RSC and DSC recruiting initiatives

• Reviews and interprets performance against HQ operating plans and standards for the assigned sales organization; prepares and presents reports on performance as required


 • Motivates the field force (within assigned sales organization) to consistently and effectively deliver and exceed Aflac revenue and performance objectives; directs the development of the sales management capabilities and discipline to motivate and drive field agent channel results; directs the establishment of effective metrics and reporting to understand current performance and provides feedback on the same


• Promotes a culture of change and continuous improvement within sales organization


Education & Experience Required

  • Bachelor's Degree Business Administration or a relate field
  • 10 years of professional job-related work experience, 5 years management experience
  • Minimum of five years of experience in recruitment and management of insurance sales force
  • Proven track record of meeting and exceeding sales goals


Or an equivalent combination of education and experience


Job Knowledge & Skills


• Strong verbal and written communication skills


 • Incredibly proactive with strong follow through ability


• Solid leadership experience


• Strong track record of developing and maintaining senior-level client relationships



  • Acting with Integrity - Clearly states goals and beliefs; lets people know his/her true intentions; does what he she said they would do; follows through on commitments
  • Communicating Effectively - Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener
  • Pursuing Self-Development - Demonstrates ambition and desire to move forward in his/her career; engages others in discussions about career development; seeks feedback on ways to increase his/her performance; takes advantage of opportunities to build new skills and capabilities
  • Serving Customers - Builds strong relationships with customers; stays aware of customer needs, concerns and satisfaction; responds promptly to customer questions and requests; effectively manages
  • Supporting Change - Enthusiastically participates in new change initiatives and programs; focuses on reasons why changes will work and how they will be beneficial
  • Supporting Organizational Goals - Actively supports organizational goals and values; demonstrates enthusiasm toward the company's goals and mission; aligns actions around organizational goals
  • Working with Diverse Populations - Shows respect for the beliefs and traditions of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds

Nearest Major Market: Detroit