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Front Desk Receptionist - Onsite - Tampa

The Company:  Aflac Dental & Vision
The Location: 

FL, US

The Division:  Dental & Vision
Job Id:  3127

Opportunity: Front Desk Receptionist, Onsite - Tampa, FL

 

Grade: 002

 

Company: Aflac Dental & Vision

 

Location(s): Florida

 

Division: Dental & Vision

 

Recruiter: Jeffrey Mann

 

Job Summary

Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system; provides administrative support for Operations departments as needed

 

Principal Duties & Responsibilities 

  • Responsible for the receipt, distribution, and processing of physical correspondence and packages; assembles written communication documents for mailing; sorts all company mail daily and prepares for department distribution.; processes and receives courier shipments (Fed Exp/UPS, etc.) 
  • Serves as the initial point of contact for visitors and guests; welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries; maintains security by following procedures, monitoring logbook, and issuing visitor name tags 
  • Compiles and maintains employee and department directories; giving instructions 
  • Completes weekly inventory audits and reordering for all mailing & office supplies 
  • Contributes to team effort by accomplishing related tasks as needed, including but not limited to: filling, data entry, meeting room prep, ordering meals 
  • Performs other duties as required

 

Education & Experience Required

  • Minimum Required High School Diploma or Equivalent
  • Minimum Required Two or more years of experience in a Receptionist or similar role

 

Or an equivalent combination of education and experience.

 

Job Knowledge & Skills 

  • Verbal and written communication skills 
  • Telephone communication skills 
  • Professional personal presentation 
  • Customer service orientation 
  • Organizing and planning 
  • Attention to detail 
  • Effective listening skills

 

Competencies 

  • Acting with Integrity - Clearly states goals and beliefs; lets people know his/her true intentions; does what he she said they would do; follows through on commitments 
  • Communicating Effectively - Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener 
  • Pursuing Self-Development - Demonstrates ambition and desire to move forward in his/her career; engages others in discussions about career development; seeks feedback on ways to increase his/her performance; takes advantage of opportunities to build new skills and capabilities 
  • Serving Customers - Builds strong relationships with customers; stays aware of customer needs, concerns and satisfaction; responds promptly to customer questions and requests; effectively manages customer expectations 
  • Supporting Change - Enthusiastically participates in new change initiatives and programs; focuses on reasons why changes will work and how they will be beneficial 
  • Supporting Organizational Goals - Actively supports organizational goals and values; demonstrates enthusiasm toward the company's goals and mission; aligns actions around organizational goals 
  • Working with Diverse Populations - Shows respect for the beliefs and traditions of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds

 

Working Conditions

The statements below describe the general nature and level of the work and are not an exhaustive list of all responsibilities, duties, and skills required.

Normal office environment (virtual or in-person)

 

Travel

None Required