IT Asset Manager II

Salary Range: $48,000 - $110,000

Job Posting End Date: 11/25/24

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac. 

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 
• If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• In-depth ITSM platform expertise: Strong understanding of ITSM platform's Asset Management module, including customization and advanced features

• Advanced reporting skills: Proficiency in creating and analyzing complex reports in ITSM platform, including the use of dashboards and performance analytics

• Project management: Ability to manage asset-related projects within ITSM platform, such as large-scale deployments or audits

• Process automation: Skills in automating asset management processes using ITSM platform's workflow capabilities

• Vendor management: Strong skills in managing vendor relationships and contracts, with records maintained in ITSM platform

• Compliance and risk management: Knowledge of using ITSM platform to track and ensure compliance with licensing agreements and regulatory requirements

• Leadership and mentorship: Ability to lead and develop junior team members in asset management best practices and in the ITSM platform

Education & Experience Required

• Bachelor's Degree In Computer Science, Information Systems, Business Administration or related field
• Two or more years of IT Asset Management work experience

Or an equivalent combination of education and experience

Principal Duties & Responsibilities

• Responsible for non-standard ITSM system work-order tasks related to asset requests

• Involved with the full lifecycle of asset from acquisition, deployment, and disposal

• Facilitate license review meetings with internal stakeholders on a regular basis by coordinating internal asset audits to reduce cost

• Responsible for managing database repositories to ensure the accuracy of asset data; monitoring and reconciling changes in inventory

• Review non-standard asset related procurement system purchase requests that are not associated with day-to-day work-order requests

• Assist with development of and participates with continually enhancing processes and methods to track, disperse and control assets

• Respond to non-standard queries related to asset management from internal stakeholders

• Responsible for non-standard mobile devices support requests

• Responsible for facilitating the recovery of unused assets

• Facilitates tracking and documentation of asset assignments, moves, and changes to maintain consistency and accuracy of asset information

• Coordinates and facilitates tracking of physical assets and documentation of inventory activities, that are managed by the asset database

• Coordinates the disposal of assets by working with various departments and facilities to move pallets of equipment and inventory the assets; and also coordinate with external vendors for recycling

• Assist with non-standard asset deployments; includes tracking of delivery logistics, tracking of inventory flow and customer communication

• Performs other duties as required

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting.  Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $48,000 to $110,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock.  On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.