Mkt Conduct Compl Analyst II

Salary Range: $48,000 - $110,000

Job Posting End Date:  October 7, 2024

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is hybrid. This means you will be expected to report to one of our Aflac offices located in Columbus, GA for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Knowledge of Insurance and NAIC Model Laws and Regulations

• Knowledge and understanding of Aflac’s policy language, products, benefits, limitations, functional area systems and procedures

• Excellent oral, written and interpersonal communications skills to effectively interact with management, and internal and external customers, and to establish effective working relationships with representatives from state and other regulatory agencies

Education & Experience Required

• Bachelor's Degree In management, business administration, health care management, or a related field
• Two years of professional job-related work experience working with the establishment of business processes/procedures derived from compliance, regulatory, and/or business policy issues

Or an equivalent combination of education and experience

Education & Experience Preferred

• HIAA designation

Travel

Less than or equal to 10%

Principal Duties & Responsibilities

• Works closely with Legal, Government Relations, Internal Audit, and various other departments to assist in analyzing state and federal insurance requirements; compiles information necessary to prepare statutory department of insurance (DOI) filings and other forms required by the DOI in the states where the company does business

• Serves as a liaison between the Company and State Insurance Department and other regulatory entities; tracks, researches and responds to Department of Insurance complaints within established timeframes; assists in the management and coordination of Market Conduct Examinations including the review of previous examination findings to assess current regulatory/market conduct exposures and review of corrective actions to ensure continued compliance; assists in the research and/or coordination of responses to regulatory inquiries; forwards more complex initiatives to a more experienced compliance analyst for guidance and/or action

• Guided by more experienced analyst(s), operates with some limited latitude for independent action or decision-making while recommending sound internal control practices, and consistent interpretation and implementation of compliance policies and standards across the organization; on an ongoing basis, monitors compliance of business units to established regulatory guidelines, procedures, and policies; conducts continuous improvement audits to ensure that corrective actions are followed; drives an ongoing awareness and understanding of and monitors adherence to all applicable regulatory requirements, policies, procedures, and compliance processes to ensure that the appropriate control environment is documented and tracked; provides input on various committees (product, claims review, business process, etc.)

• Performs research to collect relevant information and stay abreast of legislative changes in the industry; reviews insurance laws and regulations, and works with management to determine the impact to Aflac’s policies and services; coordinates the implementation of changes to processes and procedures based on new laws and regulations; acts as a liaison between the division and other departments within the company to ensure ongoing compliance with laws and regulations; communicates with state insurance departments to resolve issues, answer questions, and/or clarify interpretations of laws and regulations or potential changes in business practices; conducts random audits to ensure continued compliance

• Plans, organizes, arranges, conducts, completes, assists, and reports on audits examinations as necessary; reviews existing department processes and procedures; works closely with Training, Quality, and other departments to recommend changes or enhancements that streamline activities or enhance service turnaround times, productivity, and quality; facilitates effective and efficient use of corporate resources that enhance customer satisfaction, and ensures compliance with state and federal regulations

• Performs other tasks as required

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting.  Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $48,000 to $110,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock.  On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.