Operations Analyst I (Administrative Support)

Salary Range: $44,000 - $100,000

Job Posting End Date: 2/13/25

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is hybrid. This means you will be expected to report to one of our Aflac offices located in Columbus, GA for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• MICROSOFT ACCESS - Preferred
• MICROSOFT EXCEL - Required
• MICROSOFT POWERPOINT - Required
• MICROSOFT WORD - Required
• VISIO - Preferred
• LIVELINK - Preferred
• BUSINESS OBJECTS - Preferred
• BUSINESS CASE PREPARATION - Required
• BUSINESS COST BENEFIT ANALYSIS - Required
• SAP - Preferred
• ADOBE ACROBAT - Preferred
• VISUAL BASIC SCRIPT - Preferred
• LEAN SIX SIGMA - Preferred
• MINITAB, SPSS, OR EXCEL ANALYSIS TOOL PAK Preferred
• DATA TREND ANALYSIS & INTERPRETATION - Required
• FINANCIAL/BUDGET ANALYSIS - Required
• PERFORMANCE ANALYSIS & FORECASTING - Required
• STATISTICAL ANALYSIS – Preferred

Education & Experience Required

• Bachelor’s Degree in a related field
• Up to 2 years of progressively responsible work-related experience

Or an equivalent combination of education and experience

Principal Duties & Responsibilities

• Serves as a liaison between executives, managers, and visitors as required; reviews requests, schedules appointments, and resolves problems requiring in-depth knowledge of company policies and procedures and projects in progress; receives visitors, arranges appointments, and maintains the executive calendar; coordinates travel arrangements and schedules meetings, prepares agendas and materials for presentations, and takes and prepares meeting notes
• Provides administrative support related to the operational functions of the department
• Supports leadership team through coordinating divisional/departmental meetings and events as well as supporting company events including Employee Appreciation Week, holiday celebrations, etc.
• Coordinates administrative and logistical details associates with the day-to-day operations of the business unit
• Collects, organizes, analyzes, and prepares reports for management to provide updates on projects, initiatives and process changes
• Performs analysis related to expenses and forecasted spend for travel, events, and other support functions.
• Performs other related duties as required

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting.  Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $44,000 - $100,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock.  On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.