Operations Analyst I

Salary Range: $40,000 - $95,000

Remote/Hybrid/On-Site: Hybrid, Columbia, SC or Columbus, GA

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What will you be doing in this role?

• MICROSOFT ACCESS - Preferred • MICROSOFT EXCEL – Required

• MICROSOFT POWERPOINT – Required

• MICROSOFT WORD – Required

• VISIO – Preferred

• BUSINESS OBJECTS – Preferred

• BUSINESS CASE PREPARATION – Required

• BUSINESS COST BENEFIT ANALYSIS - Required

• SAP – Preferred

• ADOBE ACROBAT – Preferred

• VISUAL BASIC SCRIPT – Preferred

• LEAN SIX SIGMA - Preferred

• MINITAB, SPSS, OR EXCEL ANALYSIS TOOL PAK Preferred

• DATA TREND ANALYSIS & INTERPRETATION - Required

• FINANCIAL/BUDGET ANALYSIS - Required • PERFORMANCE ANALYSIS & FORECASTING - Required

• STATISTICAL ANALYSIS – Preferred

Education & Experience Required

• Bachelor’s Degree in a related field
• Up to 2 years of progressively responsible work-related experience

Or an equivalent combination of education and experience

Principal Duties & Responsibilities

• Under direct supervision, assists management in gathering, interpreting and comparing benchmarking data to the company’s operations; assist with gathering and compiling reports to track initiatives and projects compared to planned deliveries; calculate and collect metrics and volumes to establish a target or compare against existing targets; coordinates administrative and logistical details associates with the day-to-day operations of the business unit

• Performs cost/benefit and statistical analysis; creates expense analysis that outlines the staffing and budgetary impact of various initiatives; provides insight into volume projections, with dependent variables that would affect short to long term production demand and departmental output; studies statistical trend of actuarial results to adjust forecasts and improve reliability

• Collects, organizes, analyzes, and prepares reports for management weekly, semi-monthly, monthly, quarterly, and annually to provide updates on projects, initiatives and process changes as well as any success metrics associated

• Performs analysis related to budgeting, expenses, and forecasting; analyzes spending trends to determine if efficiencies can be made to reduce excessive overages; assists department management with the preparation of departmental budgets; assists with special projects and the development of executive level presentations

• Makes recommendations for new and revised business policies, procedures, and practices, including staffing changes, reclassifications, ramp up goals, training, employee incentives; develops and maintains staffing model scenarios for assigned business areas; handles staffing, capacity, and space planning

• Develops and documents standards for the use, control, updating and maintenance of databases; develops appropriate analytical models and reports to support informed decision making

• Acts as a liaison between the department and/or divisions; facilitates collaborative efforts particularly on initiatives that involve multiple divisions/departments

• Performs other related duties as required

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting.  Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $40,000 - $95,00

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock.  On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.