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Provider Network Recruiter

The Company:  Aflac Dental & Vision
The Location: 


The Division:  Dental & Vision
Job Id:  2334

Job Summary


The Provider Network Recruiter will be responsible for recruiting and developing a network of doctors that provide dental benefits to our plan members.


Principal Duties & Responsibilities


• Strategically identify and generate new leads for provider recruitment to the Argus network.

• Recruit and maintain an adequate providers network in assigned regions by being able to explain the value in joining the Argus network.

• Obtain and submit accurate and completed provider applications required for credentialing and contracting.

• Serve as the main point of contact between providers and Argus.

• Conduct new provider onboarding training to familiarize providers with Argus processes and communication channels.

• Maintain and build strong business relationships with providers and champion their requests to ensure a positive Provider experience and instill confidence in the Argus brand.

• Negotiate/re-negotiate contracts and fees with providers while being cognizant of utilization and cost.

• Perform virtual and/or in-person site visits for each location to ensure compliance with accreditation standards or contractual obligations.

• Perform network audit duties as necessary to ensure Provider directory accuracy and compliance with accreditation standards.

• As directed, take prompt action with all provider communications to ensure quick resolution to any issue.

• Track assigned duties and activities using the appropriate company resource (i.e. Acuity, logging into phone systems, etc.)

• Contribute to a positive working environment that motivates the team to be successful.

• Meet and exceed performance goals consistently.

• Comply with all Argus policy and procedures and accreditation standards.


Professional - Education & Experience


Qualification Level Education Degree Specification

Minimum Required Bachelor's Degree Business Administration or related field.


Qualification Level Experience

Minimum Required 3+ years of work experience in the dental sector

Minimum Required Experience in HMO Provider/ancillary facility network management

Minimum Required Knowledge of AAAHC, NCQA and CMS regulations

Preferred Sales territory management experience Or an equivalent combination of education and experience.


Job Knowledge & Skills


• Ability to navigate complex health plan enterprise systems

• Efficient and concise communication skills

• Organized with excellent time-management capabilities

• Customer focused with relentless drive to strengthen partnership and resolve issues immediately

• Strong analytical and problem-solving skills

• Ability to analyze data for identifying trends and variance from goals

• Ability to work autonomously

• Detail-oriented

• Ability to multi-task effectively

• Microsoft Suite knowledge is a must.


Organizational Competencies


· Acting with Integrity - Clearly states goals and beliefs; lets people know his/her true intentions; does what he she said they would do; follows through on commitments

· Communicating Effectively - Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener

· Pursuing Self-Development - Demonstrates ambition and desire to move forward in his/her career; engages others in discussions about career development; seeks feedback on ways to increase his/her performance; takes advantage of opportunities to build new skills and capabilities

· Serving Customers - Builds strong relationships with customers; stays aware of customer needs, concerns and satisfaction; responds promptly to customer questions and requests; effectively manages customer expectations

· Supporting Change - Enthusiastically participates in new change initiatives and programs; focuses on reasons why changes will work and how they will be beneficial

· Supporting Organizational Goals - Actively supports organizational goals and values; demonstrates enthusiasm toward the company's goals and mission; aligns actions around organizational goals

· Working with Diverse Populations - Shows respect for the beliefs and traditions of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds


Working Conditions


The statements below describe the general nature and level of the work and are not an exhaustive list of all responsibilities, duties, and skills required.

Normal office environment (virtual or in-person)




≤ 50%