PLADS Client Account Analyst

Salary Range: $55,000 - $70,000

Job Posting End Date: May 21st 2026

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Excellent oral, written, and interpersonal communications skills to effectively interact with internal and external customers.

• Demonstrated ability to understand and use computer systems and application tools for analysis.

• Ability to exercise good judgment, solve problems and be resourceful to assist customers with identification, analyst, and resolution of work-related issues.

• Ability to work independently, set priorities, handle multiple tasks with concentration, speed, and accuracy to meet deadlines.

• Good analytical skills to interpret and adapt known methods, system procedures, or operating concepts to new situations.

Education & Experience Required

• Bachelor's Degree In accounting, finance or a related field.
• 2 or more years of professional job-related experience
• Basic knowledge of Internal Revenue Service (IRS) codes and regulations, Generally Accepted Accounting Principles (GAAP), Statutory Accounting Principles (SSAP), municipal ordinances, state insurance department statutes, and other state regulations, with an emphasis on tax accounting/reporting

Or an equivalent combination of education and experience

Education & Experience Preferred

• Microsoft Suite application knowledge
• Disability and Absence Management Product knowledge

Principal Duties & Responsibilities

• Works under general supervision to complete tasks using established procedures; escalates complex issues to more experienced team members.

• Supports reconciliation of disability and statutory payments; reviews claims and absence data for discrepancies and performs payment calculations.

• Researches and follows up on pending payments; contacts appropriate parties to gather information and help resolve issues.

• Reviews account details such as invoices and payment history to support issue resolution.

• Prepares and submits standard requests for client funding and payment processing.

• Records transactions and support general ledger updates including journal entries.

• Assist with audits and data checks to help ensure accuracy of payments and reporting; supports preparation of standard reports and communicates with internal teams to gather or confirm information.

• Assist with servicing client accounts by reviewing requests, documenting activities, and responding to inquiries

• Responds to routine inquiries related to payments, tax forms (W-2/1099), and account activity.

• Performs other duties as required.

Total Rewards

The salary range for this job is $55,000 to $70,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock.  On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.