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PLADS Program Delivery Manager

The Company:  Aflac Columbus
The Location: 

Remote, US Farmington, CT, US, 06032

The Division:  PLADS
Job Id:  1640

Job Summary

The Program Delivery Manager is responsible for the delivery of all projects and work efforts for the defined program space. This includes the planning and prioritization of work and managing program level stakeholder engagement. The Program Delivery Manager should ensure that all guidelines and documented processes are followed through the project lifecycle. The Program Delivery Manager will manage, lead, and develop teams that consist of Business Analysts, Solution Architects, Developers and Quality Assurance resources. The Program Delivery Manager will also be responsible for managing team capacity, project assignments, and overall team cohesion and performance.


Principal Duties & Responsibilities

• Directly manages the resources within the team

• Acts as a champion and sponsor of the defined program space for the technology organization

• Manages program level governance, facilitating prioritization with business stakeholders

• Delivers on commitments within resource and budget constraints

• Ensures that appropriate Software Development Lifecycle (SDLC) processes are followed while delivering on commitments

• Plans and manages resource assignments within the Delivery Team in support of project demand and development objectives

• Manages the resolution of issues within the delivery team and serves as an escalation point for project issues • Performs resource planning based on program needs and capacity

• Performs other related duties as required



Bachelor's Degree In Computer Science or a related field



  • 5+ years of Program or Project Management or equivalent experience
  • 5+ years experience in Life, Absence and/or Disability industry
  • 5+ years experience working as part of an Agile team
  • 4 years in a supervisory/managerial capacity in a complex business environment involving multiple business issues

Or an equivalent combination of education and experience.


Job Knowledge & Skills

Strong knowledge of continuous/integration tools

Experience working with cross-functional teams in a dynamic environment

Attention to detail and results oriented, with a strong customer focus

Ability to work as part of a team and independently

Problem-solving and technical communication skills

Ability to prioritize workload and meet tight deadlines


Organizational Competencies

Acting with Integrity

Communicating Effectively

Pursuing Self-Development

Serving Customers

Supporting Change

Supporting Organizational Goals

Working with Diverse Populations

Acting as a Champion for Change

Demonstrating Initiative

Developing Talent

Managing Performance

Nearest Major Market: Eugene