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PLADS Program Manager

The Company:  Aflac Columbus
The Location: 

Remote, US Farmington, CT, US, 06032

The Division:  PLADS
Job Id:  1776

Job Summary

The Program Manager is responsible for the delivery of all projects and work efforts for the defined program space. This includes the planning and prioritization of work and managing program level stakeholder engagement. The Program Manager should ensure that all guidelines and documented processes are followed through the project lifecycle. The Program Manager will manage and develop or lead teams that consist of Business Analysts, Solution Architects, Developers and Quality Assurance resources. The Program Manager will also be responsible for managing team capacity, project assignments, and overall team cohesion and performance.

 

Principal Duties & Responsibilities

Leads the resources within the team

 

Acts as a champion and sponsor of the defined program space for the technology organization

 

Manages program level governance, facilitating prioritization with business stakeholders

 

Delivers on commitments within resource and budget constraints

 

Ensures that appropriate Software Development Lifecycle (SDLC) processes are followed while delivering on commitments

 

Plans and manages resource assignments within the Delivery Team in support of project demand and development objectives

 

Manages the resolution of issues within the delivery team and serves as an escalation point for project issues

 

Performs resource planning based on program needs and capacity

 

Performs other related duties as required

 

Education & Experience Required

Bachelor’s Degree In Computer Science or a related field

 

Minimum 5+ years experience in Life, Absence and/or Disability industry

 

Minimum 5+ years experience working as part of an Agile tea

 

4 years in a supervisory/managerial capacity in a complex business environment involving multiple business issues

 

Or an equivalent combination of education and experience.

 

Job Knowledge & Skills

• Strong knowledge of continuous/integration tools

 

• Experience working with cross-functional teams in a dynamic environment

 

• Attention to detail and results oriented, with a strong customer focus

 

• Ability to work as part of a team and independently

 

• Problem-solving and technical communication skills

 

• Ability to prioritize workload and meet tight deadlines

 

Competencies

Acting with Integrity - Clearly states goals and beliefs; lets people know his/her true intentions; does what he she said they would do; follows through on commitments

 

Communicating Effectively - Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener

 

Pursuing Self-Development - Demonstrates ambition and desire to move forward in his/her career; engages others in discussions about career development; seeks feedback on ways to increase his/her performance; takes advantage of opportunities to build new skills and capabilities

 

Serving Customers - Builds strong relationships with customers; stays aware of customer needs, concerns and satisfaction; responds promptly to customer questions and requests; effectively manages

 

Supporting Change - Enthusiastically participates in new change initiatives and programs; focuses on reasons why changes will work and how they will be beneficial

 

Supporting Organizational Goals - Actively supports organizational goals and values; demonstrates enthusiasm toward the company's goals and mission; aligns actions around organizational goals

 

Working with Diverse Populations - Shows respect for the beliefs and traditions of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain background


Nearest Major Market: Eugene