Share this Job

Sr Dir, PLADS Client Accounting

The Company:  Aflac Columbus
The Location: 

Remote, US Orlando, FL, US, 32801

The Division:  PLADS
Job Id:  638

Group Life & Disability, Remote


Job Summary


Plans and directs PLADS Group Administration and PLADS Client Accounting teams in accordance with Aflac’s policyholder service policies, objectives, and initiatives. Has accountability for PLADS internal financial reports and analysis, customer implementations, claims payments, self-insured customer bank accounts, overpayments process, and benefits payments of multi-state third Party Disability & Leave Management Benefits for multiple national and international accounts. Ensures coordination with other departments and consistent customer service to policyholders. Relies on extensive experience and judgment to plan and accomplish goals; acts as a catalyst and motivator for developing new programs and services, as well as reprioritizing existing resources to support strategic initiatives; leads key management activities and committees. Serves as policy service liaison to coordinate and implement audit and sox controls within the division.


Principal Duties & Responsibilities


Provides strategic leadership across PLADS Group Administration and PLADS Financial Services to ensure efficient operations within performance standards, corporate policies, and regulatory guidelines


Provides oversight of billing, remittance, commissions, and overall client accounting practices within PLADS


Maintains knowledge of the technologies and processes throughout the industry to drive automation and streamline processes


Works collaboratively with all lines of business across PLADS to identify, design, and implement process improvement strategies related to billing, remittance, commissions, and client accounting within PLADS


Develops an organizational framework and provides the necessary leadership to ensure the ongoing availability of qualified and motivated staff to meet current needs and planned future growth


Develops long-range visionary strategic plans and annual budgets for the areas within scope of responsibility and ensures that operations are managed within authorized budgets; advises, develops, reviews, and approves budgets, plans, and business goals


Reviews and interprets performance against operating plans and standards for the division; provides information and reports to the team on interpretation of results and approves changes in plans; presents monthly reports on performance


Develops and presents matters requiring decisions to key management stakeholders


Creates an environment that supports the vision, direction, objectives, goals, purpose, and mission of the organization


Performs other related duties as required


Education & Experience


Minimum Required Bachelor's Degree In accounting, finance, or a related discipline Preferred Master's Degree


Minimum Required 10 years of professional job related work experience, 5 years management experience


Minimum Required Experience in accounting, financial reporting, financial planning, analysis and operations, preferably in the insurance industry


Preferred Experience leading digital transformation initiatives Preferred CPA or other professional designation


Or an equivalent combination of education and experience.



Job Knowledge & Skills


Strong functional skills in accounting, financial statements, management reporting, data mining, and data management


Well-developed presentation techniques


Experience in multiple core functions/services (e.g., general accounting/transaction processing, planning, reporting & analysis)


Knowledge and understanding of the operations of the business


Strong quantitative, analytical skills with attention to detail and accuracy


Demonstrated creativity in problem solving skills to enable sound decision making


Excellent verbal and written communication and relationship building skills


Ability to prioritize, negotiate and work with a variety of internal stakeholders


Proven ability to think strategically and have a demonstrated focus on action and results


Ability to influence the organization to implement new policies, procedures and programs


Organizational Competencies

Acting with Integrity, Communicating Effectively, Pursuing Self-Development, Serving Customers, Supporting Change, Supporting Organizational Goals, Working with Diverse Populations

Nearest Major Market: Eugene