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Market Trainer

The Company:  Aflac Columbus
The Location: 

San Francisco, CA, US, 94111

The Division:  Career Sales
Job Id:  1770


Job Summary

Acts as a business partner and consults with the Market Director to establish and implement Sales training strategies that foster the organization and sales staff development; provides recommendation of tactics and protocols for coordination and leadership development


Principal Duties & Responsibilities

• Supports Market Director with developing a comprehensive plan for coordinating training across the state; works with HQ Field Training Delivery/Implementation teams and Field leaders to define training modules that work in conjunction with training plans


• Coordinates training efforts based on organizational deficiencies identified through observation and data analysis and recommends improvements to the Market Director


 • Provides consultative services on sales performance and makes recommendations for improvements that will impact performance issues, have measurable benefits, and aligns the overall strategic mission of the Field Force with the company’s business and growth strategies


 • Gathers insight on performance of the organization from data sets; tracks progress, monitors and measures training effectiveness; conducts organizational assessments and business planning for the state operations.


 • Monitors and evaluates training programs, processes, and practices for quality and effectiveness; delivers appropriate content to address deficiencies; implements state specific training solutions to address deficiencies


• Supports Training Delivery in the rollout of technology-enabled training; improves training effectiveness by developing new approaches and techniques, making support readily available and integrating support with job functions


 • Leads the on-boarding training and development of Associates, Coordinators-in-Training and District Sales Coordinators; aligns training programs to provide progressive support to needed areas within the State; adapts, executes and sustains the delivery of training content and identifies qualified personnel to deliver content as needed


• Plans, conducts, coordinates and implements a comprehensive training program geared towards new associate and existing sales staff; adopts a culture of continuous learning, ensuring the maximum effectiveness of the company’s sales efforts


• Responsible for establishing a connection to new recruits, acting as an advisor and providing guidance as needed; proactively extends support and resources to new sales school attendees


 • Utilizes SABA Learning Management System to track training courses/modules, and attendance records, in order to analyze effectiveness of instructor led courses


• Conducts performance coaching for the Sales Force


• Performs other duties as needed


Education & Experience Required

  • Bachelor's Degree
  • six to eight years of work-related experience
  • Field Experience and familiarity with a variety of field concepts, practices, and procedures


Or an equivalent combination of education and experience


Job Knowledge & Skills

• Broad knowledge of training methodology that enables the application of those principles and techniques to assist agents in acquiring specific skills or knowledge


 • Classroom management skills


 • Excellent verbal/written and presentation skills, a working knowledge of instructional design, and experience with training needs analysis


 • Broad knowledge of how current adult learning theory applies to developing curriculum designed for adult learning


• Demonstrated experience managing or facilitating projects



  • Acting with Integrity - Clearly states goals and beliefs; lets people know his/her true intentions; does what he she said they would do; follows through on commitments
  • Communicating Effectively - Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener
  • Pursuing Self-Development - Demonstrates ambition and desire to move forward in his/her career; engages others in discussions about career development; seeks feedback on ways to increase his/her performance; takes advantage of opportunities to build new skills and capabilities
  • Serving Customers - Builds strong relationships with customers; stays aware of customer needs, concerns and satisfaction; responds promptly to customer questions and requests; effectively manages
  • Supporting Change - Enthusiastically participates in new change initiatives and programs; focuses on reasons why changes will work and how they will be beneficial
  • Supporting Organizational Goals - Actively supports organizational goals and values; demonstrates enthusiasm toward the company's goals and mission; aligns actions around organizational goals
  • Working with Diverse Populations - Shows respect for the beliefs and traditions of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland